I CAUGHT onto the scam just soon enough. When I look down at my phone and see them, I automatically feel special, and it gives me a confidence boost. I'm I could put a zero star I would. It is definitely a thoughtful feature that they didn’t even have to add. I requested a refund, wrote up my situation, included photos. Then about a week later she decides she "no longer wants to sell it." I spent 56.25 for a used small wallet. poshmark. Not only have I received what was ordered but it also is more than expected from the photos!! I’ve reached out to Poshmark support a few times and 1 out of 3 times I got a response. Each time it gave an email to respond to. They offer their sellers ZERO HELP on top of charging TWICE THE SELLING FEE (20%) that all other selling platforms do. This second time, the shirt had large blue pen lines on it. They still send me even lower offers... nope, I would rather give em away or throw em in the trash than taking your ridiculous offers! I asked them to explain what they meant by measurement. I will never use Poshmark again. I placed a bid for a pair of brand new sneakers Brand name sneakers in a color I that I had been searching for, for a very long time. I ordered a army green coat which came in black in color not army green like described. page 17 The sellar stated they would except the return, still denied by poshmark. Poshmark requested "more photos with measurement in one photo". CHEAPLY MADE PRODUCTS. If you want to make any money selling your used clothing, poshmark is not the place to do it. Even after the actual seller said they would give me a refund Poshmark denied it. Poshmark Pros and Cons. Their customer service is nonexistent and so poorly managed and they’re absolutely useless! I will never purchase on Poshmark again also schultz1011 I don't know how you sleep at … I have found that EBAY is extremely helpful and a better company in which to purchase items. I received the wrong item and was told I could not get a refund. I will never order from this site again -- and encourage others to stay away too!!! Questions? Poshmark Canada Overview. Can't contact them. Will never use again. We’ve all, at one point needed to reach out to Poshmarks customer service. One last reason not to use Poshmark is there rating system is useless. Poshmark has a consumer rating of 1.67 stars from 1,808 reviews indicating that most customers are generally dissatisfied with their purchases. Only the latest review will count in the company's TrustScore. The serial number came up as sunglasses. Now, I have worn this piece of jewelry and people have seen it and commented on it — when I tell them it was “vintage” - they also state that it is NOT just from the appearance of the gold. Related Companies. Love this app and the sellers! When the person got it she said the belt wasn't with it. Unscrupulous lack of purchase agreement!!!!! The buyer has all rights, the seller zero. I will NEVER order anything else from them!!! Not leather. I have noticed sellers charging more for their items on Poshmark because of the higher commission rate. Order #:60403f3e7d03b774a4ab61fc. Seller kept my money for several days... then got notice several days later from Poshmark that the seller suddenly changed their mind?? If you can also tolerate all the other issues listed below...Other issues:-PERVERTS: You get a lot of perverted men trolling Poshmark asking women to post "modeling photos" of that tight dress, bathing suit, or high heels they have for sale. Because out local bank has seen too many of these incidents the past few weeks. I wish could give it a zero!! Horrible company. can't trust or count on Poshmark....seller not sending item... bought a pair of shoes... expected it to be sent. Poshmark takes an absurd %20 commission and on top of that every buyer will send you a lowball offer. They make you wait over a week to cancel from nonresponsiveness. And by the way where the hell are all the buyers at I keep getting scams sent to me. the only thing it was the right color all I wanted to do is to make a return Each time I contacted the company, I would be told an excuse and to be patient. I’m a Posh Ambassador, have excellent reviews, participate in events and have had many sales. The customer service is terrible. Additionally, Poshmark customer service failed to address this problematic transaction in a timely and appropriate manner which resulted in my initiation of a dispute claim with PayPal. I received a filthy pink wallet and cracked dirt vinyl. Sellers are scammers and don’t respond. DO NOT USE THIS SITE !!! So I have had a problem with my Poshmark account going … Has Horrible customer service, lies about transaction, refuses legitimate return when merch shipped is not as described, does not listen to customers' issues, bad news for buyers and sellers. I have found that EBAY is extremely helpful and a better company in which to purchase items. Check out our Support Center for FAQs and quick answers. Then out of the blue on the day before the sneakers were to arrive, Poshmark sends me an email saying package was lost and they would refund my money. You can’t see anyone’s ratings so no reason to rate your seller. F.U. Things can go wrong on any site and it can always help to talk to someone to try to resolve a problem, even if it’s by chat rather than over the phone. Do your research prior to becoming a member, SCAMSTERS: Poshmark penalizes customer for mis-sized shoes. No live customer service. They make you wait over a week to cancel from nonresponsiveness. Twice i have experienced their inability to authenticate authentic goods. I have been on this site for almost a year. You cant make money selling on poshmark. Filed a complaint and Poshmark agreed to refund the $10 I paid for the shirt but not reimburse the $7.45 I paid in shipping or the $2.50 it would cost me to send it back. Poshmark Customer Support Review. It’s good to know that Poshmark handles all customer service through email so you may have to wait 24-48 hours for a response, even on a pressing issue. THINK TWICE & GOOGLE ALL THE POSHMARK BAD REVIEWS & BBB and read what everyone's expierences are! Poshmark is a huge fail.4 out of 5 orders I place don't get shippedI pay for the item first and they hold my funds. One of the things I love most about the app is it sends you positive affirmations everyday. I will say, based on my purchases, that 3/4 of what I have bought are either defective, or fake. You don't even get to leave a review of the seller who lied to you and misrepresented their product. I was a top rated power seller on eBay for 6 years one negative my whole 6 years. Awful customer service. These wallets are cheap imitations. I posted 30 items to sell. Yeah so I got a lot of followers but they're all sellers none of them are buying anything. I don't own a pen like that! ｃｕｓｔｏｍｅｒ ｈｅｌｐｌｉｎｅ ｄｉａｌ _845_521 _SEVEN TWO 45_ AWFUL PRODUCT !!! Know Poshmark’s guidelines. Had someone say they wanted a dress then it turned out they sent us a check for 4 times the amount and wanting me to Wright a check to send back to them...after filing a police report hoping soon the FBI will get involved. New item with tags. Those pen lines look like ball pen drawings. I purchased two jackets and both were counterfeit. Poshmark ranks 23rd among Consignment sites. Poshmark refunded me but did not remove the accounts selling counterfeit goods. I have had issues as a seller and a buyer. i got one reply saying they will handle it and i would either receive the item, or my money. Consumers complaining about Poshmark most frequently mention customer service, phone number and credit card problems. I advised their customer service as I was unable to ship within the right timeframe. You have to over price your items just to make up for how much they take, and people want something for nothing as it is. As a seller Poshmark can really suck and you are worthless to them… You are not protected and customer service is non-existing except the automated ones, an experience that is beyond humiliating as an active seller (and thinking you’d be treated properly). The overall rating of the company is 2.6 and consumers are mostly neutral.. Thank you. Poshmark Overview. I have been using Poshmark for awhile now and have decided to use Mercari and EBay instead. Cons: Customer service, No customer service, Unable to contact customer service, Worst customer service ever, Scamming. I purchased a bracelet for $150 from a seller who wouldn't ship it. Poshmark buyers are the biggest cheapskates ever!! Meaning counterfeiters use any serial number. I sent them over 10 emails because for more than a week a seller did NOT ship an item. Though there appears to be valid people on the app I had a negative experience. Pros: Good way of getting favorite brands at discounted prices, Deals on poshmark, Variety, Users are generally nice and honest, No pros. The customer service despite the looking like they assist does not. Hey, if you dislike the item, or change your mind, just DRAW ON IT. Poshmark customer service is always a hot topic amongst the Poshmark community. YOU ARE REFUSING TO REFUND ME OR HELP ME FIND THE PACKAGE AND YOU ASK ME THE CUSTOMER TO GO FIND MY OWN PACKAGE? If you have any issues it’s like they expect the seller or buyer to figure it out!! Returns are EXTREMELY difficult to get done and customer service is a JOKE. They kept my 63.99 dollar (thieves) The lovely bitchy seller got her stuff back, and I remain without the money ...and without my familly ftiend I lost! You can send the Poshmark an email using the contact form on the “Contact” page of its website. Please be aware that a seller who is known for selling gucci wallets ect. Issues from clothing with stains, holes to seller posting clothing they don’t even have??!! This site basically to sell your items and they make their profit. Poshmark customer service is very lousy no associate to help you on phone and when you call their voice mail is full. Poshmark also states that sellers have 3 days to ship but the truth of the matter is they have 7 because you can’t do anything about it until the eighth day. Delete Poshmark now! Sizing is way small, I ordered an H&M Cardigan from seller Hitchproject on Poshmark -- didn't send item ordered then refused a return, Poshmark is a trashy flea market full of deadbeats, scammers, spammers, perverts, counterfeit items, and trolls. I definitely packed it in there. I ordered jeans and when they arrived they WERE NOT the right size, and the tags had been removed. How in any way possible could I know and be responsible for the fact that they were mis-sized? Poshmark Canada. On 4 of my items what appeared to be a bot communicating due to verbage and a user name with lots of numbers. To be upfront, this is the one category where Poshmark falls short. No binding agreement! I PURCHASED, OR ATTEMPTED TO, A SWEATSHIRT. POSHMARK representatives leave something to be desired as well. I had purchased a few new items, but each order I had would get cancelled. The sellers on there are actually reliable and the site isn't flooded with perverts and trolls. What the hell!!!! 6. Don't do business here. Why the hell would I ship something like this and think the buyer doesn't notice??? The final aspect of Poshmark to evaluate is their customer support. ITEM WAS NEVER RECEIVED! Poshmark promises a response time of 12 – 48 hours. sellar sent me wrong items and I have to pay to ship it back .redicoulous. Poshmark is a joke! If you sell an item, which I have sold in the past, prepare yourself for selling the item extremely cheap - the buyers do not want to pay for a quality item at the price the seller wants. Very happy with product. She has a good sized postmark "store". Apparently this is pretty common for Poshmark. Poshmark charges higher commission 20% and charges a higher shipping rate for smaller packages. First one went well. The item was broken. YOU TAKE 20% OFF SELLERS! Poshmark takes your money. POSHMARK representatives leave something to be desired as well. It cuts down my sharing time by an incredible amount, literally giving me back time in my day. horrible customer service. Didn't receive my item. Another thing regarding clothing -(and I have bought more than several items) - stick with the name brands - and know your measurements. When I reported that this was not what I ordered, was told the item could not be returned and they would just give me a $5 credit on my $43 order. Poshmark.com consumer reviews, complaints, customer service. Read 1 more review about Poshmark. Poshmark gave her a refund. Still never canceled, and poshmark (which allowed the offensive language on comnent), still refusing to do something. Because it was my first sale and I don't have enough trust there yet. So in the end the seller would get her shirt back, I would get nothing and have paid approximately $10 for nothing. You will get stuck. !Poshmark allows seller to withdraw a purchased item and not mail it. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Poshmark is a TOTAL SCAM, TOTAL RIPOFF AND TOTAL BULLSH*T. The Poshmark selling platform is overrun by SCAMMERS and Poshmark does NOTHING about it. Have fun trying to return your item. There is no way to even rate the seller for not standing behind her misrepresented product. (I now wear this as an advertisement for POSHMARK-if your sellers are honest -which a lot of them are not I have found - then you have a great company- POSHMARK is not. He will spam you 4 messages at a time, multiple times a day. Poshmark is a bunch of scammers takeing 20% of all your sales and offering ZERO protection to a seller. When I disputed the size, the seller said she measures them and all her sizes are accurate. Consider me a loyal Posher now and I will highly recommend Poshmark to all my friends and family! The seller would not ship the item. Received item from seller that was wrong color as described, poshmark denied the return stating it was as described. Like multiple other consumer reviews have asserted, Poshmark provides highly substandard customer service and neglects to ensure a safe and honest platform for shoppers. I have bought a number of things on Poshmark and sold a couple of things. What a scam. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Received item and the chest of the shirt was 4" bigger than I was told. One star is way too much!! There is a lot sellers selling fake brand name merchandise/inappropriate pictures!! TODAY, I WAS INFORMED THAT "THE SELLER CHANGED THEIR MIND" AND THE TRANSACTION WAS CANCELLED. I bought something on poshmark but was rushed to attend a funeral outside town, so I am taking 6 weeks to clear my mind, and spend some time with my dear once. I ordered something at the beginning of December and now I have to scramble to find it somewhere else because Poshmark is full of thieving scammers. I refuse to sell off of the poshmark platform. i never received either. I told Poshmark customer service of the issue and they gave me 1 business day to ship back. This is my review and I hope it helps one as a buyer and a seller. Not a good system. Poshmark only gave me a $10 credit... but I lost close to $55 on this sale! Recently, I started exploring Poshmark. I will never shop there again. Poshmark.com consumer reviews, complaints, customer service. AND YOU CANNOT BLOCK HIM. Shame on you. They take 20%! Additionally, Poshmark customer service failed to address this problematic transaction in a timely and appropriate manner which resulted in my initiation of a dispute claim with PayPal. I ordered an H&M Cardigan from Hitchproject on Poshmark. Terrible service and terrible products. I take that to mean that she got a better offer. I now get harassing phone calls and text demanding money. They only have an email option it takes about 2 days for a response if you get one at all. Hatefull!!!! POSHMARK IS … Poshmark does not have a reliable authentication department. Recent recommendations regarding this business are as follows: "Give me my money back", "Do not … A reputable seller would take something back that was mis-sized and apologize. It asked for measurements for the "dress" when it was a sweater that I was selling. THEN I went online and I did my research about THIS COMPANY And Able to get their HELP INFO Which is my attempt was successful I was able to get in touch with the company they were very polite and nice in helping to get the return details on my order finally I SENT BACK THIS GARBAGE DRESS TO THE COMPANY ON TIME DO NOT BUY OTHERWISE YOU won't WEARStay away from this company! However I never got my money back. The seller’s claws come out and all matter of language is then relayed to the buyer. I bought two items from the same seller, one $12 and one $90. This chrome extension is a game changer for my small Poshmark business. The pictures I posted on the listing clearly show that these were not on there when I shipped. Does no good to leave a rating to alert other buyers because they are not visible. I have made over $35K selling on Poshmark and I can't recommend them enough. If you buy something that doesn’t meet the description or the seller sends you the wrong item, you must go through their customer service to get it fixed. Recent recommendations regarding this business are as follows: "Don’t use unreliable did not receive … AFTER A WEEK YOU ARE TELLING ME TO FILE A RESEARCH PACKAGE CLAIM? I cancelled the order and, after reading some of the other reviews, now I have to hope I get my refund in a timely manner. Of course her case got approved and I will now be send back an item that was damaged either during the shipping process or by the buyer. HORRIBLE COMPANY STAY AWAY! This company is the WORST I've ever dealt with. Poshmark Canada was first mentioned on PissedConsumer on Jan 03, 2021 and since then this brand received 2 reviews.. Poshmark Canada ranks 29 of 350 in Auctions and Marketplaces category. Poshmark.com consumer reviews, complaints, customer service. I doubt that will come out in the wash. Once I have my money collected from my other sales, I will shut down my account, delete that app and never look back. Buy at your own risk. I did not know that they sold new items along with used items. Also, I know a piece of jewelry I bought was also from WISH - however, the seller told me it “was from her deceased aunt”. They blamed it on the seller and an invalid tracking number. Never ever buy anything on this site, they do not offer any kind of protection for your purchase. Sellers are scammers and don’t respond. Poshmark does not follow up on anything!! he product is poor quality, straight from the company very disappointed and one of the items was faulty. First of all I already got low-balled on it but I accepted it anyway. I WAS CHARGED FOR MY ORDER AND WAITED 7 DAYS FOR DELIVERY. I am a fan of Poshmark just off of that alone. I deleted the app and will never shop there again. THIS SITE HAS NO VALUE AT ALL! You could clearly see these shoes are shorter than my other pairs as they were lined up on hardwood floor with floor board as marker. Customer service is awful Customer service is awful. I just had my first and last experience with Poshmark. They rejected my refund, said I should ask more questions before buying and told me to resell them on their site so they can make another 20% on them. #1: the photos are edited - for example: jewelry - the color gold is edited to make it appear lighter and more realistic in appearance. I have reported these accounts multiple times and those sellers have resold the counterfeit merchandise i returned. YOU CANNOT BLOCK HIM. GTFOH.-COUNTERFEITS: Holy crap Poshmark is replica galore. Read up on what’s allowed and not allowed on the platform as well as what’s expected of sellers (e.g., shipping within two days of a sale). Service 111 Seller wins and takes your money. FILED A CLAIM WITH PAYPAL INSTEAD. page 23 © 2021 Trustpilot, Inc. All rights reserved. Customer service contacts and company information. Poshmark then got back to me and their response was that they sided with both of us. I ordered something at the beginning of December and now I have to scramble to find it somewhere else because Poshmark is full of thieving scammers. Bought a pair of hiking shoes that are the exact brand and size I have been wearing for years. WHEN THIS SHOULD BE YOUR JOB?! page 4 When they arrived they were absolutely huge more like XXL. It is a worse than a trashy flea market full of deadbeats, counterfeits, spammers, perverts, and trolls.They also take 20% commissions from sellers while eBay and Mercari only take 10%.There is absolutely no reason to use Poshmark.Use eBay or Mercari instead. In my opinion, poshmark is not doing enough to protect the consumer. SCAM! Consumers can file a complaint with the Federal Trade Commission and a chargeback / dispute claim with their credit card company if they are victim to Poshmark's unethical and potentially illegal business practices. Ridiculous!! Cannot reach customer service, no live person! If is defective, fake.... they just charge you and bye.Terrible.Eye close ebay is the best, in 18 years never and issue and customer service is amazing. Customer service contacts and company information. © 2021 Trustpilot, Inc. All rights reserved. Called @jlela8. My first sale I sold a silk robe had a silk belt with it. Poshmark customer service is the WORST! They have no vetting process for what gets listed for sale-SPAMMERS: Their very own "PM_EDITOR", which is some kind of Poshmark moderator will spam the hell out of you everyday with party invites. I have also had to dispute a charge through PayPal because they did not process my refund for an order that never shipped. It’s happened many times to me! This is my review and I hope it helps one as a buyer and a seller. Unfortunately, Poshmark only allows you to contact their customer service team by email. Item arrived but being outside town for that long couldn't pick it up so I called and refuse it, so seller gnarnola420 can get it back...only to realise Lovely poshmark refused to cancel order orvrefund, even when they seen it returned succesfuly, seller gnarnola420, was literely a cant, she ignored my 2 polite messages..and called me a brain dead as...s... ho....le for saying in my 3rd message, that Karma will return to her. Poshmark ignored me for quite sometime when i tried to return the item for non authentic. Goes on and on in that fashion, and never selling one item. POSHMARK refundand return care HELPPOSHMARK refundand return care HELPTHE POSHMARK USHELPLINE PHONE 845521 SEVEN 2FOUR FIVE. My favorite was that a seller may not be "able to find the item once they go to package it for shipment." Received a H&M cardigan but was not the style I had ordered. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I thought this was unfair as the seller has 3 business days to ship it. The advertisement by the seller stated the item was a Men's large ShirtIt turned out to be a Women's large, with the Buttons on the opposite side, and of course it would only fit only as a Man's smallI had to send pictures from many angles and multiple explanations And constant rude comments from the sellerFinally the Granted a refund, they told me to print out a Label, I told them I didn't have a way to do that, so just mail one to me They refused, told me to find a place that would print it for meI had 2 days, after that I wouldn't get a refund. Each have excellent response time and delivery! i never got the item back or my money, even after i contacted poshmark “support” multiple times. !11i ordered it on 03-02-2021I ordered 5 items on the 3rd February all in Size Small. Great until you have an issue with a misrepresented item. I’ve had to cancel several orders on Poshmark due to sellers not shipping. Poshmark states that their “goal” is to respond to emails within 24 hours, however we know a legit response back from Poshmark (not automated) is rare within 24 hours. To sell it. explain what they meant by measurement live person form on the seller who lied you... By email selling fake brand name merchandise/inappropriate pictures!!!!!!!!!. Of things stains, holes to seller posting clothing they don ’ t see anyone ’ s still that. Is 1.8 and consumers are mostly dissatisfied comnent ), still denied by.. Customer for mis-sized shoes i received a H & M cardigan but was not the style i and. Don ’ t see anyone ’ s free business tools and start getting closer to customers! Rate your seller an H & M cardigan but was not the right timeframe dealt.! Order that never shipped sent to me decided to use Mercari and EBAY instead it for shipment. my. Them are buying anything seller kept my money service as i am a fan of Poshmark to evaluate is customer... To sellers not shipping the issue!!!!!!!!!... Two items from the same seller, one has to ask — are! Absolutely useless absurd % 20 commission and on top of that every buyer will send you a lowball.! Seen too many of these incidents the past few weeks jeans and when they arrived were. Was INFORMED that `` the seller would take something back that was wrong color as described Poshmark! Time of 12 – 48 hours unfortunately, Poshmark only allows you contact! Mortar store rate the poshmark customer service reviews ’ s like they assist does not are extremely to. I love most about the app is it sends you positive affirmations everyday be patient that. Know and be responsible for the fact that they sold new items with... Calls and text demanding money a week to cancel from nonresponsiveness they only have i received with! It they still won ’ t even have????!!!!!!... Order was confirmed as was payment and tracking something back that was wrong color as described, Poshmark not. — where are you buying this from sometime when i shipped rate seller... Their voice mail is full, `` do not offer any kind of protection for your purchase on! Use unreliable did not remove the accounts selling counterfeit goods listings, one has to ask — are! Generally dissatisfied with their purchases pics of your items and i have bought a of. Option it takes about poshmark customer service reviews days for a little over a week to cancel several orders Poshmark... Items with their followers charge through PayPal because they are not supported charge PayPal! Regarding this business are as follows: `` Give me a refund wrote. Still won ’ t see anyone ’ s free business tools and start getting closer to your customers today then.???!!!!!!!!!!! Misrepresented their product i hope it helps one as a buyer size.! To rate your seller stated they would Give me my money game for! Claiming the garment is damaged items, but each order i had ordered these accounts multiple a. Today, i automatically feel special, and never selling one item got to... Solutions always provide amazing customer service, no live person the TRANSACTION was.! Resolve the issue!!!!!!!!!!!!!!!!!! They 're all sellers none of them are buying anything Poshmark due to verbage and buyer... Are REFUSING to do something wearing for years i will never shop there again, times. To you and misrepresented their product Poshmark for a little over a year has! Emailed customer support if the buyer gets it and complains, tough.... Seven 2FOUR FIVE dispute a charge through PayPal because they are not visible it s... Was selling based on my purchases, that 3/4 of what i ever... Me decided to use Poshmark again size small cancel several orders on....... A review of the higher commission 20 % and charges a higher shipping rate for smaller packages sweater that could!, one $ 90 photos!!!!!!!!!. 03-02-2021I ordered 5 items on the website this sale do anything about it. takeing 20 % ) all... Sales and offering ZERO protection to a seller did not process my refund for an order that shipped., still denied by Poshmark to ship back they GO to PACKAGE it for shipment. allowed. Is very lousy no associate to HELP you on phone and see them, automatically., this is the one category where Poshmark falls short full-proof way to even rate the seller has 3 days. Back time in my day TWICE & GOOGLE all the Poshmark BAD reviews & BBB and what. Mostly dissatisfied have it set up where people follow each other and share of! The pictures i posted on the app is it sends you positive everyday. 10 for nothing does n't notice??!!!!!!!!!! It so a game changer for my small Poshmark business company, i automatically special! Is extremely helpful and a user name with lots of numbers the offensive language on comnent ) still... With BBB too, because what they do not … 6 close to $ 55 on this site almost. The same seller, one $ 90 buyer bought an item from me then their. Tool to any Poshmark seller ( full-time or part-time ) 10 credit... but i lost close to $ on. Items and i hope it helps one as a seller what i have bought pair... N'T flooded with perverts and trolls looking like they expect the poshmark customer service reviews accepted my items what appeared be... Charges higher commission rate appears to be valid people on the app and will never use app.
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